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Covid-19 Updates

At Ramada by Wyndham Singapore at Zhongshan Park, we are committed to safeguarding the health and safety of our guests and associates, offering you a safe environment to welcome you again. The hotel has been certified as an SG Clean establishment, where our hygiene and sanitation measures have been inspected by appointed accessors, and our associates are healthy and happy.

Say hello to our promise to put safety first and stay with peace of mind at Ramada Singapore.

PRECAUTIONARY MEASURES
Face mask policy Safe distancing measures hotel wide Single-packed amenities and sanitised linen
Mandatory completion of Travel Declaration and Contact Tracing via the TraceTogether / SafeEntry system Hand sanitising gels readily available within premises Routine disinfection with increased frequency of cleaning
 

Other enhanced measures introduced include:

 
Safety Precautions in the Hotel & Public Area

•  Temperature screening for all visitors, guests and associates within the hotel, upon arrival.

•  Increased frequency of cleaning and sanitising of hotel premises with hospital-grade disinfectant.

•  Observing good personal hygiene at all times for associates.
Safe Management Measures at Public Area & In-Room

•  Enhanced enforcement of 1m safe distancing rule at all times with reduced allowable capacities.

•  The outdoor swimming pool and gym are subject to safe distancing measures and capacity restriction.
 （Guests are required to make a reservation with the preferred time slot before visiting the facilities）

•  Placement of signage in all high-traffic areas, serving as a reminder for our guests to maintain safe distancing.

•  Contactless payment is available and encouraged.

•  Social gatherings above 8 persons in both private and public areas, including the smoking areas, are prohibited.
Safe Management Measures at New Ubin Zhongshan Park

•  Dine-in, takeaway service and islandwide delivery are available.

•  Breakfast buffet service is temporarily suspended and replaced with boxed breakfast.

•  Reinforced food safety standards and table service with minimal contact.

•  Sanitisation of tables and chairs before seating guests.

•  Digital menus and contactless payment options are available and encouraged.

•  A capacity limit of 8 persons for dine-in groups.

Safe Management Measures at Meeting & Event Spaces

•   Temperature screening for all visitors and mandatory digital check-in and check-out using the TraceTogether / SafeEntry system

,•   Enhanced enforcement of 1m safe distancing rule at all times with reduced allowable capacity of 100 persons.

•   Safe distancing between tables and chairs with a capacity limit of 8 persons per table.

•   Redesign of on-site registration processes and introduce queue management systems to ensure safe distancing.

•   Self-serve style food service replaced with individually plated meals and attended by associates.

•  Condiments served in disposable sachets.

•  Linen, including underlays, tables, chairs, audiovisual equipment and amenities sanitised after each use.

•  Placement of signage in all high-traffic areas, serving as a reminder for our guests to maintain safe distancing.

•  Use of digital menus.

  
With this pandemic evolving, we advise guests to refer to the Singapore Ministry of Health (MOH) Public Health Advisory for the most updated information.

Count on us when you are ready to travel again. We thank you for your continued support and look forward to welcoming you back soon.